Last updated: October 6, 2026.
We want people who use a screen reader, a keyboard, screen magnification, or voice control to be able to use this website and our guides.
Our target
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. This is a target we are working toward, not a claim that we meet it. We have not finished a full accessibility review of the website or the guides.
What we build for
These are the practices we build with. They are not a certification, and a page can still have a barrier.
- Headings and page landmarks, so screen readers can move around a page.
- Controls that work with a keyboard, with a visible focus outline.
- A cookie banner you can use with a keyboard and a screen reader. It labels its buttons, doesn't trap your focus, and doesn't block the page without a way past it.
- Text descriptions for diagrams.
- Less motion when your device asks for it.
- Color contrast that aims to meet WCAG 2.2 AA, in light and dark mode.
What we have checked
On October 6, 2026, our automated tests ran an accessibility scan (axe, using its WCAG 2.2 AA rules) on the cookie banner, the "Your privacy choices" window, and the home page with the banner showing. The same tests reached the banner's buttons with only the keyboard, opened the choices window, and closed it with Escape. Automated scans find some problems and miss others. A clean scan doesn't mean a page works for every person.
We have not yet had a person go through the checklist form or checkout with only a keyboard, or used a screen reader on the site or the guides from start to finish.
The guides
The guides are files you download. Their text is real text, not pictures of pages. We have not yet checked them with a screen reader from start to finish. If a guide doesn't work with your screen reader or other tools, email us. We will help you get the information in another form. You can also ask for a refund under our Refund Policy at any time in the 30 days; you don't have to try another format first.
Known limits
- We have not yet tested the whole site with each major screen reader.
- Checkout runs on Stripe's site, not ours. If you meet a barrier there, email us and we will help you finish your purchase.
Tell us about a barrier
If something on this site or in a guide doesn't work for you, email hello@knowthesite.com. Tell us the page or the guide, what happened, and the format that would help.
We aim to reply within 5 business days. If we can't fix a problem right away, we will help you get the information another way while we work on it.